What Is A Chatbot In Ecommerce: Purpose And Examples
Chatbots are quickly gaining popularity in the ecommerce industry. According to statistics, in 2024, global retail spending through chatbots is likely to hit $142 billion. Interestingly, chatbots aren’t a new concept. The first attempt to build an interface that lets a person converse with a computer was back in 1966. That year, an MIT professor […]
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