AI tools and bots have become increasingly popular in almost every business. E-commerce is one sector that has adopted these automation tools to increase sales and ease processes.
For instance, live chatbots, social media automation, and e-commerce store automation tools have changed the industry tremendously.
Gone are the days when companies had to employ virtual assistants to respond to customer queries or fulfill orders on their e-commerce businesses.
Various AI tools have come to make these processes easier by automating almost every aspect of the business.
Today, we compare two such AI tools: Ecommercebot vs Manychat. How do they help grow businesses or make business processes easier?
Read on to find out how these platforms can help grow your business.
Table of Contents
What Is Ecommercebot?
Ecommercebot is a suite of AI tools designed to help ease and streamline e-commerce businesses.
The platform allows businesses to manage social media platforms, ad campaigns, and customer interactions.
In other words, it focuses on activities that help boost sales and enhance customer experience.
Ecommercebot is designed to help e-commerce businesses thrive.
With its features from Shopify integration to Omnichannel Chatbot, this platform ensures you can manage your store efficiently and make more profits.
The platform’s primary goal is to automate every activity on your online business.
Whether replying to customer queries, importing products from suppliers, or fulfilling orders, this E-Commercebot has it.
This gives you more time to ensure your customers get what they want, leading to increased sales.
What Is Manychat?
Manychat is a chat marketing AI tool that helps you drive more sales on your business by automating your Messenger, Instagram, and WhatsApp responses.
According to the platform, over 3 billion people use messaging apps.
As such, these apps become your business’s most significant source of customers. It leverages that power to increase conversions and sales to your e-commerce business.
Imagine replying to all your customers’ queries on autopilot. That’s what Manychat offers. It automates your responses to ensure that every question is answered accurately and in the shortest time possible. It is ideal for online businesses, restaurants, creators, and agencies.
Ecommercebot Vs. Manychat Features
What is the difference between Ecommercebot and Manychat? Which platform would suit your business best?
Exploring their features will help you better understand their differences.
So, let’s look at what each platform offers. What does each bring to the table for your business?
Ecommercebot Features
AI Ads Automation
This feature is simply what the name suggests. It automates your online business ads.
What does this mean?
The platform helps manage your Google, Facebook, and Instagram marketing campaigns.
It includes everything from helping you target the right audience with the right messages to boosting ads that work and removing those that are underperforming.
With this feature, your business will only conduct marketing campaigns that promise high ROI. It allows you to pick your campaign goals, choose a campaign type, and name the campaign.
Advanced LiveChat AI
This feature allows you to automate responses to customer questions.
But that’s not all! Besides answering customer queries accurately, it also offers recommendations by studying customer needs. This way, you can watch your sales grow as customers get tailored recommendations.
The Advanced LiveChat AI feature is also a hybrid model. This means that customers who want some level of human touch can easily chat with a human agent, which gives them more confidence in your business.
Lastly, it gives your brand a unique voice. It allows you to customize your chat personas to match your business.
Social Media Manager
Do you want to automate your social media management? The Social Media Manager feature allows scheduled posting on Facebook and Instagram through AI-generated ads. These ads are designed to captivate your target audience for better response.
The feature also ensures that your posts are relevant and impactful and use the right hashtags and descriptions.
In other words, each post is tailored to match your brand and audience needs.
Direct message responses are also part of this automation. The AI-driven responses help you engage more with customers, which, in return, offers a better customer experience.
Shopify Integration
Lastly, the Ecommercebot platform comes with a Shopify integration feature. What does this do?
It helps you track inventory in your online shop, track orders, and offer store and order analytics. Tracking orders allows you or your Live Chat AI to provide the best responses, while store analytics gives the platform the correct information to tailor the best ads.
This feature also analyzes your store’s traffic, performance, social media presence, and website setup. This information lets the platform suggest tailored solutions for optimizing your store. With the insights offered, you can make informed improvements in your store.
Manychat Features
Now, let’s look at what Manychat has to offer. What are its main features?
AI Live Chat
The Manychat platform’s main feature is Automated chats, but they do more than respond to customers’ queries.
The platform aims to generate more leads and conversions from these tailored responses. It also targets creating a better customer experience to grow your store’s sales.
So, how does this work?
Manychat is an AI designed to convert conversations into leads, conversions, and sales. The platform targets messaging apps, which it believes customers use.
With over 3 billion people using messaging apps, it’s easy to see where the app is coming from.
Generally, the Manychat AI Live Chat feature automates customer engagement. It automates Facebook Messenger, WhatsApp, Instagram, and even SMS responses.
The platform does more than respond to your Instagram DMs or WhatsApp messages.
It ensures that the responses are tailored to offer satisfaction to customers. For instance, it provides fast Instagram DM responses 24/7. And unlike a human agent, the bot always remembers to respond.
Engaging with potential customers helps you create a contact list of people who might become buyers in your store.
The more you offer timely answers to their questions, the more confident they become with your brand.
Integrations
Manychat allows integrations with numerous tools. This aspect only means one thing – better performance for your store.
For example, integrating your Manychat with Zapier lets you connect to over 750 other apps, including MailChimp, Slack, and Google Sheets. Such integrations offer unlimited opportunities for your business.
Connecting Manychat with Google Sheets allows you to update, save, and even retrieve customer data from Google Sheets. On the other hand, an integration with MailChimp enables you to send the contact data collected from Manychat to MailChimp automatically.
In other words, these seamless integrations ensure that all your online store’s communication, marketing, and sales activities run smoothly.
Ecommercebot Vs. Manychat Pricing
Understanding the differences in these two platforms’ pricing can help you decide which suits your business better. The truth is each business has a different budget for their activities.
So, how do these two platforms differ in terms of pricing?
Ecommercebot Pricing
Ecommercebot has three main pricing plans: the Starter, Grow, and Scale packages. What does each pricing plan include?
Starter Plan
The starter plan is the first and cheapest at $0 monthly for 200 messages. It offers features like:
- Omnichannel ChatBot
- Shopify store integration and management
- Social media scheduling
- 5 AI pictures
- 3 AI videos
- Premium support
The plan also provides a 30-day free trial.
Grow Package
This one offers unlimited messages for as low as $149 a month. The plan includes all the features in the Starter Plan plus the following:
- 20 AI pictures
- 15 AI videos
- Ability to run up to 5 product ads at a time
It also offers a 30-day trial period.
Scale Plan
The Scale Plan is the premium plan on the Ecommercebot platform. First, it offers unlimited messages for $149 a month. This price was initially $299 a month.
What a discount! Please take advantage of this while it lasts.
The plan includes all the benefits of the Grow Plan plus the following:
- Unlimited AI videos
- Unlimited AI pictures
- Ability to run unlimited product ads at a time
It also offers premium support and Shopify integration expert support. And like the lower plans, you can try this package for free for 30 days without linking your credit card.
Read Also:
- 8 Myths About AI In Ecommerce: Fact From Fiction
- How Do AI Chatbots Work Step By Step (Types Of Bots)
- Skyrocket Sales With AI Ecommerce Bot Solution
- What Is An eCommerce Bot And What Are Its Benefits
Free Trial
You can try it for 30 days for free and don’t need to provide your card details.
Manychat Pricing
Manychat also has three pricing plans. These include a Free plan, a Pro plan, and a Premium plan. Each of these plans comes with the following features:
Free Plan
This plan offers access to all essential features of Manychat for $0. For starters, it allows you to engage with up to 1,000 customers/contacts for $0. Other features here include:
- Access to channels like Instagram DM, Facebook Messenger, and WhatsApp.
- Automated conversations for up to 1,000 contacts
- Basic growth tools to acquire new customers
- Contact segmentation
Pro Plan
The Pro Plan lets you access all features in the Free Plan and more for $15 a month (scaled depending on the number of contacts). Additional features of this plan include:
- Live Chat for SMS and email
- Unlimited contacts engagement
- Unlimited growth tools to expand customer reach
- Advanced campaigns
- Integrations with your favorite tools
- No Manychat branding
- Anytime customer support
The Premium Plan
At a custom fixed monthly price, this plan offers all the features and benefits of the Pro Plan plus the following:
- Priority access to experts
- Premium live chat support
- Unlimited training
- 24/7 ticket support
- No price scaling
- Live chat technical support
Also, the plan doesn’t include branding on messages, emails, or website widgets.
Conclusion on Ecommercebot vs Manychat
Each platform has unique features to make your e-commerce or dropshipping business successful. From Live Chat features to product ordering and tracking automation, these AI tools are designed to help streamline your business functions and increase sales.
But which one is the best choice between the two? Well, this depends on what you are looking for.
For instance, if you want a comprehensive AI suite that automates almost every activity in your e-commerce store, Ecommercebot is the answer.
You can try Ecommercebot for free; no credit card is required. You agree to turn your E-commerce business into a success story by clicking the image below.
It offers Advanced Live Chat, Shopify integration, Social Media Management, and AI ad automation features.
On the other hand, the Manychat AI platform focuses more on automated customer engagement. Its tools are designed to offer quick responses to customer questions and create engaging conversations and product recommendations through the messaging apps. The goal is to achieve more leads and conversions for the business.
In other words, if your goal is to improve your e-commerce sales, AI tools can help you do just that.
Frequently Asked Questions
What is eCommerce marketing?
Ecommerce marketing involves creating awareness of your online brand or products to your target audience. But it doesn’t end there.
It also involves strategies that help convert your audience to customers who purchase or use your products and services. Therefore, it includes everything from marketing ads to customer engagement until a sale is made.
What is a reasonable eCommerce conversion rate?
The average conversion rate for e-commerce businesses, according to BigCommerce, is between 2.5% and 3%. Therefore, you should target a conversion rate above 3% for your ecommerce store. This way, your marketing efforts can become rewarding.
Does e-commerce work?
Yes, it does. However, you must first get the right products, have reliable suppliers, and conduct marketing campaigns. AI tools like Ecommercebot can help automate all your e-commerce store activities to ensure increased visibility to your audience and growth in sales.
