These days, customers have never-ending demands that you need to meet as a business owner. Nowadays, customers want to communicate with you through different channels like Facebook, Instagram, SMS, email, social media comments, and live chat. Customers should be able to reach out to you conveniently.
To ensure you fulfill your customers’ needs, your business must implement a chatbot. The chatbot helps automate engagement and marketing tasks through the chat.
Once integrated with your existing software, these bots analyze human communication and offer personalized responses.
AiSensy and Ecommercebot are in the e-commerce sector, offering excellent services to business owners.
However, AiSensy needs to catch up, which makes running an e-commerce business inappropriate.
Do you still need help finding the best chatbot to replace AiSensy?
Don’t worry; today, we will help you overcome the dilemma and find the best alternative.
Table of Contents
What is Ecommercebot?
Ecommercebot is a chatbot designed to help e-commerce businesses automate marketing and engagement services.
Unlike other bots, Ecommercebot offers a comprehensive version of a chatbot, from commenting on posts and interacting with customers on DMs to creating and scheduling posts.
Integrating your e-commerce business with Ecommercebot can help boost your sales.
The Ecommercebot automates activities, making starting and running a successful business easy. How do you run your Shopify store?
By connecting your Shopify store with the Ecommercebot, the bot helps automate the customer shopping journey.
For example, it can help customers order, ship, and track their orders until they receive their parcel.
What is AiSensy?
AiSensy is a chatbot that empowers businesses by offering seamless customer support through WhatsApp.
The bot lets you simultaneously send marketing messages to a broad target audience.
AiSensy bot enables you to share discount coupons, compelling offers, and festive greetings without having WhatsApp Business API blacklist your phone number.
Broadcasting messages or importing contact lists with AiSensy becomes hassle-free.
Additionally, accessing your metrics in real-time and offering insights from the read and delivery rates becomes easy. The bot enables users to have different team members handle the live chat with customers from just the same WhatsApp number.
Reasons why you need an AiSensy Alternative
AiSensy is a chatbot that has been around for some time now. The bot helps e-commerce business owners manage their WhatsApp customers from one platform. With the platform, running an e-commerce business becomes easy as the bot automates customer support activities.
However, like any other chatbot, AiSensy has drawbacks, making it unsuitable for running an e-commerce business. Here are some of the limitations of using AiSensy: Here are why you need an AiSensy alternative.
Supports WhatsApp only
Today, customers will only interact with your business on their preferred channel. Some prefer to communicate on Facebook or WhatsApp, while others choose live chat or email. Your business needs a bot that supports all these channels.
AiSensy only supports WhatsApp, limiting your business’s ability to connect with customers on their preferred channels, such as Facebook, Instagram, and Live Chat. As a result, your business will need more time to capture sales and support opportunities.
It would help if your business had a bot that supports multiple channels to offer a top-tier customer experience. This way, your business can help customers from their preferred communication channels.
Limited Customizations
Every client has different preferences, and as a business owner, you need to meet these needs to maintain your voice and brand. With simple customization, design, and personalization, this customer’s needs resonate with your ecommerce business.
AiSensy restricts users with limited customizations, denying your business an opportunity to fulfill your customers’ needs. Additionally, you can’t personalize solutions to customers since the customization doesn’t allow you to do so.
You need unlimited customization features to create a chatbot that meets your business needs and aligns with your brand’s voice. For example, Ecommercebot, this bot gives users an easy-to-customize chatbot that needs zero-coding experience to design.
Expensive Pricing Plans
Affordability is the key for business owners. Start-up businesses sometimes need help with budgets, limiting them from spending unnecessary money on subscriptions.
Some companies may crave having a chatbot to assist them in running their business, but finances restrict them.
AiSensy chatbot plans are expensive, especially for start-ups or businesses on tight budgets. Even the starter plan doesn’t offer some features; thus, you must upgrade to the premium plan.
For example, the cheapest plan on AiSensy starts at $130 per month and doesn’t support the most important chatbot features, like Omnichannel support. Thus, business owners must opt for an alternative like Ecommercebot, which offers affordable plans.
Limited Integrations
One of the best features business owners need to consider when paying for chatbots is seamless integration with other existing tech stacks.
A bot needs a feature to help manage most e-commerce business activities, such as delivery updates, orders, and shipping.
The AiSensy bot lacks integration with most channels. It can only be integrated with WhatsApp. Thus, channels like Facebook lack, which is an important platform most users use, making it perfect for business.
The benefit of having a bot that offers seamless integration is smooth customer support communication. AiSensy can limit your business from manual intervention, poor data exchange, and streamlined workflows.
Technical Glitches
Technical issues can be a drawback to your business. AiSensy users sometimes experience technical glitches, slowing down your chatbot’s performance and affecting the customer experience. For example, when your bot receives many messages simultaneously, it slows down.
You need an AiSensy alternative to avoid these technicalities and offer top-tier customer support without issues. It will make it easy to run your business without experiencing any technical issues.
For your business to run smoothly, you need a reliable chatbot.
The AiSensy bot must be more trustworthy to run a successful e-commerce business. Therefore, you need a reliable bot like Ecommercebot for your e-commerce store to offer excellent customer support.
Why is Ecommercebot the Best AiSensy Alternative?
The ecommerce business sector is saturated with many chatbots, which are booming.
Ecommercebot is today’s latest bot that is taking the industry by storm. The chatbot has surpassed many of the old bots with its enticing features that most of these bots don’t offer.
Ecommercebot is affordable, offers customers a 30-day free trial, seamless integrations, and supports Omnichannel.
Compared to AiSensy features, Ecommercebot is clearly the best AiSensy alternative for your e-commerce business. Let’s explore Ecommercebot in-depth and see how the chatbot can benefit your business.
Affordability
When it comes to affordability, Ecommercebot takes the lead. The bot offers users affordable pricing plans that even start-ups can afford. As a business owner, your business will enjoy chatbot features even with the starter plan on
For example, Ecommercebot’s starter plan is only $99 per month and includes 1,000 messages. This plan provides multi-channel, AI Livechat, AI-created videos and pictures, social media scheduling, and Shopify integration, among other features. With these features, it is clear that Ecommercebot is worth every cent.
Start shopify Free Trial Today
For businesses looking for an AiSensy alternative in terms of affordability, Ecommercebot is the best. If you are running a start-up business or have a tight budget for your ecommerce store, you can invest in Ecommercebot and enjoy all the chatbot features at an affordable price.
Seamless Integrations
Chatbot integration allows your ecommerce store to connect the bot with other platforms. Sometimes, the bots need help integrating with different platforms, making connecting difficult. However, you might be forced to look for experts to help integrate your bot with other existing platforms.
Ecommercebot offers users a seamless integration process, making it easy even for beginners. You don’t need technical or coding experience to connect Ecommercebot with other channels like Facebook, WhatsApp, and live chat on the website, Shopify, and Instagram, among others.
If you get a stack during the integration process, the customer support team will be available to offer you support. The team is available 24/7 to assist customers and help through the integration process. Additionally, if the bot can’t give you the assistance you need, it will connect you with a live agent who will help you solve your issue.
30-Days Free Trial
A free trial is essential for every business. It allows companies to test certain tool features before committing to paid plans. As a business owner, you can test the features and see if they align with your brand’s goals.
With the free trial, you can interact with your customers and track how your customers interact with your bot. You can utilize this data to identify your business gaps in customer support and how to use the information to fill in the gap.
You can try Ecommercebot for free; no credit card is required. You agree to turn your E-commerce business into a success story by clicking the image below.
Ecommercebot offers a 30-day free trial to test the bot first. Once the period ends, you can decide whether to continue with the paid plan or cancel. One good thing about the free trial is that you don’t need a credit card to register.
Supports Omnichannel
A good chatbot supports multiple messaging platforms. Every customer loves being able to choose which platform they want to use to communicate with your business. Ecommercebot gives your customers this chance. The bot connects with platforms like Facebook, Instagram, Slack, WhatsApp, and live chat.
By connecting your business with these platforms, you get an opportunity to capture sales and customers. Your customers also get flexibility and choose a preferred channel without causing any inconvenience. With AiSensy, the bot only supports WhatsApp, thus making Ecommercebot a perfect choice.
Easy Social Media Management
Managing social media accounts all by yourself is challenging. Imagine that after posting an ad, you must move from one channel to another to read and reply to customers’ comments. Also, some are reaching out on the DMs, so the messages are piling up, and you have to answer all of them on time. But most of the time, this work might increase, resulting in late replies for your customers. And every customer needs an instant answer.
With an E-Commerce Bot, managing these activities becomes easy. The bot automates both marketing and interaction tasks. It interacts with customers on DMs, giving them instant automated replies. Also, the social media manager feature helps generate creative content, schedule posts automatically, and comment on posts, thus increasing posting interaction to reach a vast audience.
Final Thoughts
With the limitations of AiSensy, your business may not have the opportunity to explore its full potential with chatbots. Chatbots are designed to help companies automate most of their customer and marketing services.
However, if your current bot doesn’t support most chatbot features, looking for an alternative is advisable. The AiSensy only helps with features like expensive pricing, limited customizations, WhatsApp, limited integrations, and technical glitches. All this makes the bot inappropriate for running a scaling ecommerce business.
On the other hand, Ecommercebot is an ideal chatbot for running your e-commerce business.
The bot has all the features every e-commerce business needs. For example, it offers affordable pricing plans, a 30-day free trial, seamless integration, and Omnichannel support.
To allow your business to explore its full capabilities, try Ecommercebot today.
Frequently Asked Questions (FAQs)
What does AiSensy do?
AiSensy is a WhatsApp-based marketing and engagement platform that helps ecommerce businesses drive communication on WhatsApp.
What is the best alternative for AiSensy?
The best AiSensy alternative is Ecommercebot, for the bot supports Omnichannel, affordable pricing, seamless integrations, and a 30-day free trial, unlike AiSensy, which only supports WhatsApp.
How is AiSensy pricing?
The starter package of AiSensy starts at only $130 and goes up to $300 for the premium plans.
Is Ecommercebot the best alternative for AiSensy?
Yes, Ecommercebot is the best alternative for AiSensy. The bot has enticing features like Shopify Integrations, Facebook and Instagram integrations, Omnichannel, 24/7 customer support, and a free 30-day trial.
How does AiSensy work?
AiSensy connects with WhatsApp and offers customer support services via chatbot. As an e-commerce business owner, you can automate responses to your customers’ queries with the AiSensy bot.
