The proliferation of chatbots has been instrumental in bolstering customer support. By 2023, the market was poised to witness a surge in chatbots, projected to reach $137.6 million.
This figure is expected to further escalate to $239.2 million by 2025. These statistics underscore the gradual expansion of chatbots, a trend that businesses and customers are increasingly embracing.
Amidst the saturation of chatbots in the market, selecting the appropriate one for your business is critical. A wrong choice can have detrimental effects, gradually eroding your business.
Opting for a customizable, cost-effective chatbot that supports Omnichannel and integrates with multiple channels is imperative. A chatbot that lacks these features should be avoided at all costs.
Unfortunately, WotNot falls short in these areas. This bot lacks all the essential features, leaving users to search for alternatives with better capabilities. However, before making a switch, it’s advisable to thoroughly evaluate different bots in the market and select the one that best aligns with your business goals and needs.
Ecommercebot, on the other hand, is a beacon of hope. It supports all the essential features and offers customers round-the-clock support, ensuring they receive timely assistance. This comprehensive solution can significantly enhance your e-commerce business, making it a superior alternative to WotNot.
In this article, we will walk you through these two bots and discuss why you need a WotNot alternative and why Ecommercebot is the best alternative for your e-commerce business.
Table of Contents
What is Ecommercebot?
Ecommercebot is an AI-powered tool designed to automate activities in ecommerce businesses. The bots assist users in handling marketing, customer interactions, and managing their social media platforms. Ecommercebot’s main aim is to use the power of AI to improve the overall customer experience in e-commerce stores, thus increasing leads and sales.
This bot has made running an ecommerce business accessible as the bot takes over the store and handles every task. With Ecommercebot, your team’s workload is reduced by 70%, giving them enough time to deal with complex issues. The bot manages social media, interacts with your customers, creates marketing campaigns, and tracks your overall business performance.
For any e-commerce business in search of a reliable chatbot, Ecommercebot is the perfect fit. It offers all the necessary features to run a successful e-commerce store, and its pricing is designed to provide value for every coin you spend. Moreover, E-commercebot is affordable, making it an ideal choice for small businesses and those on a budget.
What is WotNot?
WotNot is an AI-powered chatbot that automates all customer interactions, thus enhancing conversational marketing. The bot is designed to automate customer support and generate qualified leads. WotNot chatbot is easy to use and manage as no code is needed to manage this bot.
With WotNot, booking appointments, answering questions, and generating leads for your business is easy, as this bot automates multiple tasks.
The bot assists customers 24/7, even during off-business hours; it gives customers instant replies, enhancing your overall customer experience.
The primary benefit of using WotNot for your e-commerce is that this bot offers a free plan that allows you to enjoy different features without spending a single cent. Additionally, the bot gives access to users on your team, making it easy to collaborate with your team members on one platform.
Reasons for Switching to a WotNot Alternative
Investing in a poor chatbot is one killer mistake that most businesses make without knowing. A good chatbot must give your ecommerce business a competitive edge, making it easy to beat the stiff competition in this sector. It might cost you time and money if you depend on your team to handle every activity, from marketing to support. Thus, a chatbot can be a valuable tool for automating most activities.
While WotNot has been a critical player in the e-commerce industry, it’s important to note its limitations. WotNot lacks customization, supports limited integration, is not an Omnichannel, and has steep pricing. These drawbacks can hinder your business’s growth and efficiency, making a switch to Ecommercebot a logical choice.
Lacks Customization
When customizing your chatbot to get that appealing look and give personalized responses, with WotNot, you are on your own. The bot doesn’t allow customization but only on a few features, limiting your ecommerce business’s chance of having a chatbot that aligns with their companies.
With WotNot, there are certain things that you can’t customize, such as reports. E-commerce store performance reports are essential, especially if they are customizable, as they give your business insights to make business decisions.
It would help if you opted for a customizable chatbot to have a professional chatbot that represents your brand. A customizable chatbot, such as Ecommercebot, makes it easy for customers to trust your brand, thus increasing leads and sales.
Few Integrations
Integration with other existing channels is vital as it allows you to connect and manage your business in one place. For example, integrating your chatbot with social media accounts helps automate all social media activities. The bot will reply to and comment on posts, create posts, generate descriptions and hashtags, interact with customers on DMs, and schedule posts.
WotNot only supports a few integration channels, making managing your business using AI difficult. It also limits your overall store performance, as these activities need to be handled by your team, which might take time.
Furthermore, it would be best if you ran your ecommerce stores all by yourself, tracked the orders, managed the inventory, and interacted with customers to offer them support when needed. With WotNot, your business will be limited, thus making it hard to explore its full potential.
Steep Pricing
WotNot offers users different pricing plans, each with other features. However, WotNot pricing is not suitable as the average prices might increase if you need some extra features not included in your plan. It can be challenging as you can only guess the total upfront after committing to their plans.
The paid plan only gives users a 2000-conversation easy month. Thus, if you need extra conversations, you must pay $10 for every 1000 add-on. This can be challenging for a scaling business as you must spend more money adding conversations. With the WotNot steep prices, some of the costs are hidden, making it hard to assess the long-term costs, resulting in overspending.
Not an Omnichannel
An Omnichannel chatbot allows ecommerce businesses to interact with their customers through their preferred channels. For example, customers prefer to connect with companies on channels like websites, Instagram, WhatsApp, Telegram, Facebook, and SMS.
Thus, if your business needs these channels, it can create a communication gap between your business and customers.
WotNot only supports a few channels but also doesn’t support essential channels like Telegram, Microsoft Teams, and Instagram. One limitation this causes is the need for 24/7 customer support across these channels. Customers need to get assistance on time, resulting in better customer satisfaction.
With an Omnichannel chatbot, handling a large volume of customer requests and inquiries is accessible, thus reducing your team’s workload. However, WotNot doesn’t have these features, which increases your team’s workload as they have to handle every activity and answer queries independently.
Why Ecommercebot is the Best Alternative?
Choosing a WotNot alternative can be challenging, especially with the market saturated with many chatbots with enticing features.
Most of these bots advertise features, but once you commit to paying for them, you find they need some essential features. Therefore, before choosing an alternative, you must research and read customers’ reviews to see their experience with the bot.
After researching and testing different chatbots, we found Ecommercebot one of the best WotNot alternatives. The bot offers users features that are lacking in most bots, such as WotNot. Additionally, you get the value of your money back. Here are the main reasons why Ecommercebot is the best WotNot alternative today.
Omnichannel Chatbot
Omnichannel is a good feature for running e-commerce businesses. In the e-commerce business sector today, Ecommercebot is the best Omnichannel chatbot. By utilizing the power of AI, the bot provides customer support 24/7, ensuring every customer query and problem is handled in time via all social media platforms like Facebook, Instagram, WhatsApp, and email.
Ecommercebot uses machine learning algorithms and natural language processing (NLP) to understand customer problems and queries, thus giving personalized answers. If the question or problem becomes too complex, it seamlessly hands you to a live agent.
The bot handles many customer queries at once, helping reduce your support team’s workload by 70%. Your team gets enough time to handle complex queries. For every e-commerce business, an Omnichannel chatbot like Ecommercebot is the perfect solution.
Seamless Integration
Integration with your chatbots and other existing channels is crucial as it helps manage all the different channels from one setup. The most common channels your chatbot needs to integrate include ecommerce and social media platforms. Ecommercebot offers ecommerce businesses a chance to combine the bot with other channels like Shopify, Facebook, Instagram, and WhatsApp.
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Integration with Shopify and E-commercebot is easy because no coding knowledge is needed. Integrating your Shopify with Ecommercebot helps you track orders and manage inventory, and the bot allows users to stay on top of the store’s operation.
You can receive personalized suggestions to optimize the store. The bot analyzes ad performance, website setup, traffic, and social media presence, offering all the store performance scores. Furthermore, Ecommercebot makes social media management easy for businesses once you integrate your social media channels with the bot.
Easy Customization
When selecting a chatbot for your ecommerce store, you need to consider whether the chatbot is customizable. Some chatbots can’t be customized, thus making it hard to design your store to align with your brand’s voice. You need to be able to add your brand logo, change colors, and customize the dashboards and the overall store look, among others.
Ecommercebot offers users a chance to customize their chatbots without any coding language. The primary benefit of customizing your chatbot is to increase your sales, as having a professional brand look in your chatbot makes it easy for customers to trust your brand.
Ecommercebot saves you time and costs because it requires zero technical or coding experience. Unlike other bots, which make customization a nightmare, Ecommercebot makes it simple to customize the bot to your liking.
AI Ads Automation
Marketing is a fundamental element that every e-commerce business needs to show the world about its brand. It helps create brand awareness through different channels like Facebook, websites, Instagram, email, and WhatsApp. The two main ways you can market your e-commerce brand are through SEO (Search Engine Optimization) and Ads.
However, creating quality ads for your marketing campaigns is time-consuming, as building and optimizing a single ad takes a lot of time. With the introduction of AI in chatbots, Ecommercebot helps make the process easy. It generates different ads, and business owners can select the one that aligns with their goals and needs.
Ecommercebot also offers a campaign overview dashboard that offers essential business metrics. The bot has enticing features for setting ads, like A/B testing, allowing you to test different ad strategies and see which works with your target audience. You can also choose your Google campaign goals and set your primary target audience.
Final Thoughts
With WotNot lacking the most crucial features of a quality chatbot, finding a better alternative for your e-commerce store is time. The bot needs to be Omnichannel, thus limiting your customers’ ability to connect with your business through their preferred channel.
WotNot needs a customization feature, which makes it difficult to customize your chatbot to align with your e-commerce business and needs. Additionally, WotNot’s pricing is steep, which results in hidden additional charges with this bot.
You can try Ecommercebot for free; no credit card is required. You agree to turn your E-commerce business into a success story by clicking the image below.
After researching and reviewing different channels in the market to find a perfect alternative for WotNot, Ecommercebot caught our eye. The bot offers users enticing features that can’t be found anywhere in other chatbots. Ecommercebot pricing is reasonable, supports Omnichannel, and allows users to customize the bot. Before committing to a paid plan with this bot, try the 30-day free trial and see if the features meet your business needs.
Frequently Asked Questions (FAQs)
Why should I look for a WotNot alternative?
It would help if you looked for a WotNot alternative, mainly because of the bot’s limitations. WotNot lacks features like customization, doesn’t support Omnichannel, has few integrations, and has steep pricing.
Is there a better chatbot than WotNot?
Yes, Ecommercebot is better than WotNot when you compare their features. For example, WotNot lacks Omnichannel and customization, while Ecommercebot supports these features.
Why is Ecommercebot the best WotNot alternative?
Ecommercebot is the best WotNot alternative as the bot offers users features that WotNot lacks. These features include Omnichannel, affordable pricing, AI Ads automation, easy customization, and a seamless alternative.
Is WotNot free?
Yes, WotNot has a free plan that you can use without a subscription. However, this plan has limited features that force you to opt for a premium plan.
